Retail Operations & Stockroom Specialist

CB2; Philadelphia (Philadelphia County); On-site; USD 19,000 - 25,000; Full time

Job summary

CB2 is seeking an Operations Associate to maintain an efficient stockroom and support the sales floor in Philadelphia. You will fulfill customer orders, manage inventory, and keep displays up-to-date while following store policies and safety guidelines.

Collaboration with the store team and leadership is essential to delivering excellent service. The role requires a positive attitude, strong multitasking skills, and the ability to learn and use store systems for pricing and promotions in a

Qualifications

• Customer service experience preferred.
• Retail experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Stock the sales floor and displays so items are available for customers.
• Process incoming shipments and curbside orders promptly.
• Maintain an organized stockroom and perform regular stock checks.
• Greet customers and respond to questions, escalating as needed.
• Uphold safety and loss prevention guidelines per policy.
• Collaborate with Visual Merchandiser and management for floor changes.
• Inform team about new items, shorts, or overages.
• Support store operations, pricing, and promotions with systems.

Skills

Customer service

Interpersonal skills

Communication skills

Data entry

Tools

AS400 system

Zebra handheld devices

Theatro communication system

Job description

CB2 is seeking an Operations Associate to maintain an efficient stockroom and support the sales floor in Philadelphia. You will fulfill customer orders, manage inventory, and keep displays up-to-date while following store policies and safety guidelines.

Collaboration with the store team and leadership is essential to delivering excellent service. The role requires a positive attitude, strong multitasking skills, and the ability to learn and use store systems for pricing and promotions in a