Retail Operations & Stockroom Specialist

CB2; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

CB2 is seeking an Operations Associate in Austin, TX to support stockroom and sales floor, ensuring timely order fulfillment and tidy displays. You will work with the store team to follow policies, learn systems, and contribute to a safe, inclusive environment.

The role emphasizes multitasking in a fast-paced setting, collaborating with Visual Merchant and management, and providing friendly customer service while maintaining store standards and promotions.

Qualifications

• Experience in a fast-paced retail environment.
• Strong communication and customer service skills.
• Ability to learn and use store systems.
• Team-oriented and safety-conscious.

Responsibilities

• Stock and merch on sales floor, ensuring availability.
• Receive and process shipments, including curbside orders.
• Prepare stockroom for inventory and perform stock checks.
• Greet customers and respond to questions, escalating as needed.
• Maintain loss prevention, safety guidelines.
• Collaborate with Visual Merchant and store team on floor changes.

Skills

Customer service

Interpersonal skills

Retail experience

Data entry

Tools

AS400 system

Zebra handheld devices

Company email system

Theatro communication system

SKU tagging tools

Job description

CB2 is seeking an Operations Associate in Austin, TX to support stockroom and sales floor, ensuring timely order fulfillment and tidy displays. You will work with the store team to follow policies, learn systems, and contribute to a safe, inclusive environment.

The role emphasizes multitasking in a fast-paced setting, collaborating with Visual Merchant and management, and providing friendly customer service while maintaining store standards and promotions.