Retail Operations Associate: Inventory & Fulfillment

CB2; Seattle (WA); On-site; USD 42,000 - 64,000; Full time

Job summary

CB2 Operations Associate role focusing on keeping the stockroom efficient and supporting the sales floor. You will ensure timely customer order fulfillment, accurate inventory, and well-presented displays while collaborating with store teammates.

This position emphasizes a positive attitude, multitasking, and strong customer service, with learning of all relevant systems to support operations, pricing, and promotions in a fast-paced environment.

Qualifications

• Customer service and retail experience preferred.
• Ability to work in a fast-paced retail environment with multitasking skills.
• Proficiency with basic office equipment and data entry.

Responsibilities

• Stock displays on the sales floor and ensure items are available for customers.
• Receive and process shipments, including curbside and ship-from-store orders.
• Prepare the stockroom for inventory and perform inventory duties.
• Conduct prompt stock checks and maintain an organized stockroom.
• Greet customers, respond to questions, and involve management when needed.
• Follow safety protocols and support loss prevention initiatives.
• Coordinate with Visual Merchandiser and management on floor changes.
• Communicate receipt/status of new items, overages, and shortages to the team.

Skills

Customer service

Interpersonal skills

Retail experience

Data entry

Safety training

Stockroom organization

Tools

AS400 system

Job description

CB2 Operations Associate role focusing on keeping the stockroom efficient and supporting the sales floor. You will ensure timely customer order fulfillment, accurate inventory, and well-presented displays while collaborating with store teammates.

This position emphasizes a positive attitude, multitasking, and strong customer service, with learning of all relevant systems to support operations, pricing, and promotions in a fast-paced environment.