Retail Operations Associate: Inventory & Customer Service

CB2; Berkeley (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

CB2 seeks an Operations Associate to maintain stockroom efficiency and support the sales floor. You will help ensure timely customer order fulfillment, accurate inventory, and well-presented displays while upholding company policies, safety, and inclusivity.

You will learn and use store systems to support operations, pricing and promotions, working with the team to keep the sales area dynamic and welcoming. This role emphasizes multi-tasking and a positive attitude in a fast-paced environment.

Qualifications

• Excellent interpersonal and communication skills.
• Good reading and written English.
• Flexible work attitude and ability to adapt to change.
• Support store safety standards and loss prevention practices.
• Demonstrate creative problem solving with teamwork.

Responsibilities

• Assist in stocking displays and ensuring products on sales floor are available for customers.
• Process incoming shipments and curbside orders in a timely manner.
• Prepare stockroom for inventory and perform inventory duties.
• Conduct stock checks and maintain organized stockroom.
• Greet customers and respond to questions, involving management as needed.
• Support store safety training and policies.

Skills

Interpersonal skills

Communication

Adaptability

Safety awareness

Problem solving

Tools

AS400 system

Zebra handheld devices

Printer

Job description

CB2 seeks an Operations Associate to maintain stockroom efficiency and support the sales floor. You will help ensure timely customer order fulfillment, accurate inventory, and well-presented displays while upholding company policies, safety, and inclusivity.

You will learn and use store systems to support operations, pricing and promotions, working with the team to keep the sales area dynamic and welcoming. This role emphasizes multi-tasking and a positive attitude in a fast-paced environment.