Retail Operations & Stock Specialist

LVMH; Costa Mesa (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

RIMOWA in Costa Mesa is seeking a Retail Support Associate to assist the store team with operations, shipments, and inventory to boost productivity.

You will report to the Store Manager, handle basic luggage repairs, stock management, client interactions, and support on the sales floor with product placement and repairs coordination. This role requires detail orientation, clear communication, and reliability across varied hours including nights and weekends.

Qualifications

• High School diploma or equivalent
• Detail oriented and task focused
• Strong written and verbal communication
• Excellent problem-solving skills, positive attitude, team player
• Ability to work varied hours/days including nights, weekends and holidays
• Must be able to lift large boxes up to 25lbs repeatedly

Responsibilities

• Reports to Store Manager ensuring work duties are accurately performed
• Monitors the flow of all shipments and ensures prompt follow up with discrepancies
• Assist with yearend inventory counts including preparation
• Determine appropriate methods of shipping and prepare relevant paperwork as needed
• Ensure all stock areas are neat, clean and orderly per company standard
• Responsible for completing basic luggage repairs using small hand tools
• Perform box counts and validate against bills of lading, ensuring discrepancies, shortages or damages are reported immediately
• Assist selling floor with product placement and stock recovery
• Complete transfer forms
• Receive merchandise onto selling floor
• Ensure cash wraps are fully stocked with operational supplies as per store readiness
• Ensure accurate tracking and placement of all paid goods.
• Perform deliveries as requested
• Assist client advisors on the sales floor as needed
• Utilize the R-client tool to connect with clients regarding their repairs or to propose new products when appropriate
• Handle any new projects as required by the management team or business need

Job description

RIMOWA in Costa Mesa is seeking a Retail Support Associate to assist the store team with operations, shipments, and inventory to boost productivity.

You will report to the Store Manager, handle basic luggage repairs, stock management, client interactions, and support on the sales floor with product placement and repairs coordination. This role requires detail orientation, clear communication, and reliability across varied hours including nights and weekends.