Retail Operations Specialist: Elevate Showroom Performance

The Watches of Switzerland Group; Florida; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, life & disability

Training and career growth

Staff purchase discounts

Job summary

The Watches of Switzerland Group seeks a detail-oriented Retail Operations Specialist to support daily operational projects, assist with showroom openings, and elevate the client experience across US showrooms. The role reports to the Retail Operations Manager and partners with Inventory Control, Internal Audit, Asset Protection, and Client Services to deliver consistent guidance.

The ideal candidate will bring experience in retail administration, strong planning and communication skills, and a

Qualifications

• Prior experience supporting retail administration and operational processes.
• Excellent planning, multitasking, and organizational abilities.
• Strong analytical and problem-solving skills.
• Sound judgment with the ability to make quick, informed decisions.
• Strong verbal and written communication skills.
• Flexible and adaptable to change.
• Motivated, proactive, and dedicated to delivering high-quality work.
• Exceptional interpersonal skills with the ability to collaborate effectively across teams and all levels of management.
• Proficient in Microsoft Office (Word, Excel, and PowerPoint).
• High school degree required.
• College Degree preferred but not required.
• Ability to work a flexible schedule.
• Business related travel when necessary.

Responsibilities

• Support projects that improve daily operations across retail teams.
• Elevate client experience in showrooms and boutiques.
• Assist with showroom openings and new store setups.
• Coordinate with Inventory Control, Internal Audit, Asset Protection, and Client Services.
• Provide clear, consistent guidance to showrooms and corporate colleagues.

Skills

Retail operations

Planning

Multitasking

Organization

Analytical thinking

Problem solving

Communication

Adaptability

Team collaboration

Education

High school diploma

College degree preferred

Tools

Microsoft Office

Job description

The Watches of Switzerland Group seeks a detail-oriented Retail Operations Specialist to support daily operational projects, assist with showroom openings, and elevate the client experience across US showrooms. The role reports to the Retail Operations Manager and partners with Inventory Control, Internal Audit, Asset Protection, and Client Services to deliver consistent guidance.

The ideal candidate will bring experience in retail administration, strong planning and communication skills, and a