Retail Operations & Process Coach

Peoples Bank; Mount Orab (OH); On-site; USD 52,000 - 72,000; Full time

Job summary

Peoples Bank in Mount Orab, Ohio, seeks a Universal Banker Operations Support Specialist to strengthen operational consistency across the Retail Business Line. You will solve problems, coordinate with Fraud and Compliance, and drive continuous improvement.

Requires 3–5 years banking experience, an Associate's degree, strong communication and MS Office skills, and willingness to travel across the footprint.

Qualifications

• Associate's degree or equivalent work experience.
• 3 to 5 years of banking field experience.
• Strong verbal and written communication skills.
• Willingness to travel across the footprint, including overnights.

Responsibilities

• Will solve problems and make proactive decisions while ensuring policy adherence.
• Identify operational challenges and propose solutions to resolve them.
• Collaborate cross-functionally to mitigate risk and monitor progress/outcomes.
• Understand business processes, control structures, and risk dynamics; educate impacted teams.

Skills

Problem solving

Communication

Analytical skills

Travel readiness

Supervisory experience

Education

Associate's degree or equivalent

Tools

MS Office

Job description

Peoples Bank in Mount Orab, Ohio, seeks a Universal Banker Operations Support Specialist to strengthen operational consistency across the Retail Business Line. You will solve problems, coordinate with Fraud and Compliance, and drive continuous improvement.

Requires 3–5 years banking experience, an Associate's degree, strong communication and MS Office skills, and willingness to travel across the footprint.