Retail Operations Coach: Elevate Bank Ops & Risk

Peoples Bank; Blanchester (OH); Vor Ort; USD 52.000 - 68.000; Vollzeit

Zusammenfassung

Peoples Bank in Blanchester, OH is seeking an Operations Support Specialist to elevate operational consistency and drive continuous improvement across the Retail Business Line. You will resolve challenges and collaborate with leaders to embed day-to-day process excellence.

The role requires an Associate’s degree or equivalent, 3–5 years in banking, strong communication, analytical skills, and willingness to travel.

Qualifikationen

• Associate's degree or equivalent work experience.
• 3 to 5 years of experience in related banking field.
• Phone skills and professional demeanor.
• Ability to function in fast-paced environment with attention to detail.
• Strong communication skills and problem resolution.
• Travel required (including overnight stays).

Aufgaben

• Solve problems and make proactive decisions with partners.
• Identify operational challenges and propose solutions.
• Collaborate cross-functionally to mitigate risk and monitor progress.
• Educate changes to impacted staff and maintain policy adherence.
• Maintain risk registers and coordinate regional communications.
• Lead meetings with Universal Banker Operations Support team.

Kenntnisse

Phone skills

Verbal & written communication

Analytical skills

Problem solving

Team player

Travel willingness

Ausbildung

Associate's degree or equivalent

Tools

MS Office (Word & Excel)

Jobbeschreibung

Peoples Bank in Blanchester, OH is seeking an Operations Support Specialist to elevate operational consistency and drive continuous improvement across the Retail Business Line. You will resolve challenges and collaborate with leaders to embed day-to-day process excellence.

The role requires an Associate’s degree or equivalent, 3–5 years in banking, strong communication, analytical skills, and willingness to travel.