Retail Operations & Paperwork Specialist

CarMax; Renton (WA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading automotive retailer in Renton is seeking a Business Operations Associate to deliver exceptional customer service and assist with sales and appraisal processes. You will be involved in managing paperwork, handling financial transactions, mentoring new associates, and providing support across store departments. This role demands excellent multi-tasking abilities and strong communication skills. Flexible working hours, including nights and weekends, apply.

Qualifications

• Effective use of word processing, spreadsheet programs and other applications.
• Ability to lift objects weighing 15-20 lbs.
• Completion of CarMax training on Business Office functions.

Responsibilities

• Provide customer service and assist store personnel.
• Process paperwork for automobile sales and appraisals.
• Manage cash and handle financial transactions.
• Mentor new Business Operations Associates.
• Answer multi-line phone system and direct calls appropriately.

Skills

Customer service

Data entry

Multi-tasking

Communication

Problem-solving

Tools

Microsoft applications

Job description

A leading automotive retailer in Renton is seeking a Business Operations Associate to deliver exceptional customer service and assist with sales and appraisal processes. You will be involved in managing paperwork, handling financial transactions, mentoring new associates, and providing support across store departments. This role demands excellent multi-tasking abilities and strong communication skills. Flexible working hours, including nights and weekends, apply.