Automotive Parts Specialist - Customer Service & Growth

O'Reilly Auto Parts; Seattle (WA); On-site; USD 29,342 - 36,575; Full time

Benefits offered by this job

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Paid Time Off

Tuition Educational Assistance

Job summary

A leading automotive parts retailer in Seattle is seeking enthusiastic candidates to provide excellent customer service and support in-store operations. Responsibilities include assisting retail customers, maintaining cash drawers, handling returns, and performing various operational tasks such as stocking shelves. The ideal candidate should excel in multitasking, be friendly, and offer outstanding service over the phone and in person. The position includes competitive wages and a comprehensive benefits package. Bilingual applicants, especially those fluent in Spanish, are encouraged to apply.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail customers and assist them in their selection of merchandise.
• Provide excellent service to customers calling the store on the phone.
• Process exchanges and returns for credit in a friendly manner.
• Perform various daily operational tasks, such as stocking shelves and cleaning.
• Occasionally drive a delivery vehicle to make deliveries.

Skills

Outstanding customer service

Multitasking ability

Ability to match alphanumeric sequences

Job description

A leading automotive parts retailer in Seattle is seeking enthusiastic candidates to provide excellent customer service and support in-store operations. Responsibilities include assisting retail customers, maintaining cash drawers, handling returns, and performing various operational tasks such as stocking shelves. The ideal candidate should excel in multitasking, be friendly, and offer outstanding service over the phone and in person. The position includes competitive wages and a comprehensive benefits package. Bilingual applicants, especially those fluent in Spanish, are encouraged to apply.