Automotive Operations & Customer Service Specialist

CarMax Business Services; Raleigh (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Company clothing provided

Reasonable accommodations for applicants

Job summary

A leading automotive retailer in Raleigh seeks a Business Office Associate to provide exceptional customer service in a fast-paced environment. Responsibilities include managing sales paperwork, handling cash transactions, and assisting customers with inquiries. Ideal candidates will possess strong organizational skills, effective communication abilities, and familiarity with basic computer applications. The position may require standing for extended periods and involves varying work schedules, including nights and weekends.

Qualifications

• Ability to read and interpret data to maintain records.
• Effective communication skills with internal and external customers.
• Ability to lift objects weighing 15-20 lbs.

Responsibilities

• Provide exceptional customer service in a team-oriented environment.
• Process paperwork for sales and auctions accurately.
• Manage cash and financial transactions with integrity.

Skills

Customer service

Organizational skills

Communication

Attention to detail

Proficiency in Microsoft Excel

Tools

Multi-line phone system

Proprietary systems

Job description

A leading automotive retailer in Raleigh seeks a Business Office Associate to provide exceptional customer service in a fast-paced environment. Responsibilities include managing sales paperwork, handling cash transactions, and assisting customers with inquiries. Ideal candidates will possess strong organizational skills, effective communication abilities, and familiarity with basic computer applications. The position may require standing for extended periods and involves varying work schedules, including nights and weekends.