Operations & Customer Service Lead (Flexible Hours)

CarMax; Tulsa (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading automotive retailer in Tulsa is seeking a Business Operations Associate to deliver exceptional customer service and assist in sales and appraisal processes. This role involves managing paperwork, mentoring new associates, and providing support in a fast-paced, team-oriented environment. Ideal candidates must have strong multi-tasking abilities and effective communication skills. Flexible hours, including nights and weekends, are required.

Qualifications

• Ability to read, interpret, and transcribe data to maintain accurate records.
• Effective use of word processing and spreadsheet programs.
• Strong communication skills to interact with customers and team members.

Responsibilities

• Provide customer service by greeting and assisting customers.
• Manage paperwork for sales and registration processes.
• Mentor new Business Operations Associates.

Skills

Customer service

Data entry

Multi-tasking

Communication

Basic math

Tools

Microsoft Office

Proprietary systems

Job description

A leading automotive retailer in Tulsa is seeking a Business Operations Associate to deliver exceptional customer service and assist in sales and appraisal processes. This role involves managing paperwork, mentoring new associates, and providing support in a fast-paced, team-oriented environment. Ideal candidates must have strong multi-tasking abilities and effective communication skills. Flexible hours, including nights and weekends, are required.