Retail Operations & Merchandising Manager

Kohl's Corp.; Westbrook (ME); On-site; USD 59,000 - 94,000; Full time

Benefits offered by this job

Work-life balance

Health & Wellness

401k & Benefits

Insurance programs

Life events

Job summary

Kohl’s Corp. is seeking an Operations Manager/Merchandising Manager in the United States. You will oversee store operations and/or merchandising, coaching associates to deliver excellent customer service and efficient processes.

Your role focuses on driving sales, profitability, and brand standards across the store. You will lead floor replenishment, merchandise presentation, pricing, and loss prevention while developing talent and ensuring a high-quality customer experience.

Qualifications

• Must be 18 years of age or older.
• Experience supervising teams or associates and coaching.
• Strong communication skills (verbal and written).
• Good decision-making and problem-solving abilities.
• People management and talent development capability.
• Flexible schedule including days, nights, weekends, holidays.

Responsibilities

• Oversee store operations and/or merchandising to drive sales and profitability.
• Coach and develop associates to execute operational, service and merchandising processes.
• Direct floor replenishment and merchandising to optimize product presentation and seller performance.
• Lead point-of-sale and customer service to deliver fast, friendly service.
• Ensure pricing, signing and ticketing adhere to company standards.
• Address shrink and loss prevention through training and monitoring.
• Manage training for new hires on processes, inventory, productivity and merchandising.
• Assess KPIs and adjust resources to meet demand and business goals.

Skills

Must be 18 years or older

Supervising teams or associates

Verbal/written communication

Decision-making and problem-solving

People management and talent dev

Flexible availability

Education

College degree or equivalent + retail experience

Job description

Kohl’s Corp. is seeking an Operations Manager/Merchandising Manager in the United States. You will oversee store operations and/or merchandising, coaching associates to deliver excellent customer service and efficient processes.

Your role focuses on driving sales, profitability, and brand standards across the store. You will lead floor replenishment, merchandise presentation, pricing, and loss prevention while developing talent and ensuring a high-quality customer experience.