Retail Operations & Merchandising Associate

Crate and Barrel; Northbrook (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Crate and Barrel in Northbrook, Illinois, seeks a C&B Operations Associate who will play a crucial role in maintaining an efficient stockroom and supporting sales. You will collaborate with the store team, manage orders, and ensure excellent customer service standards.

Key responsibilities include processing packages, assisting with inventory duties, and executing visual merchandising on the sales floor. The ideal candidate should possess strong communication and interpersonal skills, customer service experience, and be adaptable in a fast-paced environment.

Qualifications

• Excellent interpersonal and communication skills to build rapport with customers.
• Ability to shift quickly as business evolves and engage in continuous learning.
• Demonstrated creative problem-solving and teamwork focus.

Responsibilities

• Process incoming and outgoing packages including curbside pick-up and ship from store.
• Prepare stockroom for inventory and maintain organization.
• Execute visual merchandising standards on the sales floor.
• Provide excellent customer service and process payments.
• Support store safety standards and training.

Skills

Customer service experience

Retail experience

Interpersonal skills

Communication skills

Data entry skills

Tools

Point of Sale (POS) system

AS400 system

Computer

Telephone/intercom system

Job description

Crate and Barrel in Northbrook, Illinois, seeks a C&B Operations Associate who will play a crucial role in maintaining an efficient stockroom and supporting sales. You will collaborate with the store team, manage orders, and ensure excellent customer service standards.

Key responsibilities include processing packages, assisting with inventory duties, and executing visual merchandising on the sales floor. The ideal candidate should possess strong communication and interpersonal skills, customer service experience, and be adaptable in a fast-paced environment.