Store Operations & Merchandising Associate

Crate and Barrel; Annapolis (MD); On-site; USD 26,000 - 34,000; Full time

Job summary

Crate and Barrel is seeking an Operations Associate to support the stockroom and salesfloor. You will handle customer orders, inventory, and display presentation, reporting to the Assistant Store Leader.

The role emphasizes teamwork, safety, and adherence to company policies while using store systems to support pricing and promotions. Candidates should bring strong customer service skills, experience in retail or similar environments, and the ability to multitask in a fast-paced setting.

Qualifications

• Excellent interpersonal and communication skills for customer interactions.
• Experience with retail or customer service is preferred.
• Ability to engage customers and maintain brand standards.

Responsibilities

• Process orders and curbside pickups efficiently.
• Maintain stockroom and organize inventory.
• Support visual merchandising on the sales floor.
• Greet customers and respond to questions with a friendly demeanor.
• Uphold safety, loss prevention, and company policies.

Skills

Interpersonal skills

Customer service

Sales ability

Communication skills

Teamwork

Tools

POS system

AS400 system

Job description

Crate and Barrel is seeking an Operations Associate to support the stockroom and salesfloor. You will handle customer orders, inventory, and display presentation, reporting to the Assistant Store Leader.

The role emphasizes teamwork, safety, and adherence to company policies while using store systems to support pricing and promotions. Candidates should bring strong customer service skills, experience in retail or similar environments, and the ability to multitask in a fast-paced setting.