Retail Operations Associate: Inventory, Merch & Customer Experience

Crate and Barrel; Richmond Heights (MO); On-site; USD 28,000 - 38,000; Full time

Job summary

Crate and Barrel is seeking an Operations Associate to support stockroom efficiency, order fulfillment, and salesfloor presentation. You will work with the store team to uphold policies, safety, and customer service with strong multitasking in a fast-paced environment.

Key responsibilities include processing orders for curbside and ship-from-store, maintaining inventory accuracy, and executing visual merchandising standards to engage customers and drive sales.

Qualifications

• Excellent interpersonal skills with customers and associates.
• Experience in a store environment and sales floor operations.
• Knowledge of inventory and stockroom processes.

Responsibilities

• Process incoming and outgoing orders and curbside/pick-up requests on time.
• Assist in stockroom setup and inventory duties.
• Maintain stockroom organization and stock checks.
• Execute visual merchandising on the sales floor.
• Stock and display products to support customer purchasing.
• Provide customer service and assist with payments as needed.
• Support store safety and loss prevention policies.
• Contribute to store profitability and operational excellence.

Skills

Customer service

Retail experience

Communication

Teamwork

Multitasking

Education

High school diploma

Tools

AS400 system

POS system

Job description

Crate and Barrel is seeking an Operations Associate to support stockroom efficiency, order fulfillment, and salesfloor presentation. You will work with the store team to uphold policies, safety, and customer service with strong multitasking in a fast-paced environment.

Key responsibilities include processing orders for curbside and ship-from-store, maintaining inventory accuracy, and executing visual merchandising standards to engage customers and drive sales.