Retail Operations & Merchandising Associate

Crate & Barrel; Northbrook (IL); On-site; USD 32,000 - 45,000; Full time

Job summary

Crate & Barrel is seeking a motivated Operations Associate in Northbrook, Illinois. In this role, you will manage stockroom operations, ensure timely order fulfillment, and enhance customer experiences through excellent service.

Ideal candidates will have strong interpersonal and communication skills, plus a preference for customer service and retail experience. Join us to contribute to a dynamic team and help maintain a welcoming retail environment.

Qualifications

• Excellent interpersonal skills and ability to build rapport with customers.
• Good reading and written language skills (English).
• Ability to engage in and maintain store safety standards.

Responsibilities

• Process all incoming and outgoing packages in a timely manner.
• Execute and maintain the visual merchandising standards.
• Drive sales through customer engagement and suggestive selling.

Skills

Interpersonal skills

Communication skills

Problem-solving

Customer service

Multitasking

Tools

Point of Sale (POS) system

AS400 system

Computer

Small hand tools

Job description

Crate & Barrel is seeking a motivated Operations Associate in Northbrook, Illinois. In this role, you will manage stockroom operations, ensure timely order fulfillment, and enhance customer experiences through excellent service.

Ideal candidates will have strong interpersonal and communication skills, plus a preference for customer service and retail experience. Join us to contribute to a dynamic team and help maintain a welcoming retail environment.