Retail Operations Manager - Growth & Customer Experience

Talbots

Indianapolis (IN)

On-site

USD 60,000 - 80,000

Full time

3 days ago
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Benefits offered by this job

Growth opportunities
Incentive opportunities
Benefits package
Merchandise discounts
Referral incentives
Travel/shopping discounts

Job summary

Talbots, a leading omni-channel retailer, seeks an experienced store leader at Keystone Indianapolis to coach a team and drive store operations while delivering exceptional customer experiences that grow sales and loyalty.

You will be hands-on in planning floor sets, merchandising, and brand standards, partnering with management on performance metrics and ensuring compliant, inclusive store practices. Flexibility is required.

Qualifications

  • Two or more years in specialty retail with emphasis on store operations or visual merchandising.
  • Professional demeanor with strong work ethic, integrity and respect for others.
  • Customer-centric mindset with focus on service as a driver of sales.

Responsibilities

  • Lead the team to deliver exceptional customer experiences and build relationships.
  • Plan floor sets, window displays, recalls and markdowns to drive sales.
  • Coach and mentor associates, reinforce brand standards and policies.
  • Balance operational and selling energy with scheduling and task prioritization.
  • Stay informed on fashion trends and competitive landscape to maximize sales.

Skills

Store operations
Visual merchandising
Leadership
Customer service

Job description

Talbots, a leading omni-channel retailer, seeks an experienced store leader at Keystone Indianapolis to coach a team and drive store operations while delivering exceptional customer experiences that grow sales and loyalty.

You will be hands-on in planning floor sets, merchandising, and brand standards, partnering with management on performance metrics and ensuring compliant, inclusive store practices. Flexibility is required.

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