Retail Operations Manager — Elevate Store Health & Service

CVS Health; Oxford (AL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Other resources

Job summary

CVS Health is seeking an Operations Manager to join the CVS/pharmacy store management team. You will drive store execution, performance and customer service while building loyalty and leading a productive team under the Store Manager’s supervision.

Responsibilities include overall store management, sales, inventory, staffing, training, development, and financial oversight. This role emphasizes leadership, service, and operational excellence in a fast-paced retail environment.

Qualifications

• Deductive reasoning ability and advanced analytical skills with computer skills.
• Advanced communication, leadership, supervision and influencing ability.
• Ability to work a full-time flexible schedule including some early morning, overnight and weekend shifts; willing to work overtime and urgent store issues.

Responsibilities

• Lead store crew and work effectively with team.
• Supervise, assign and direct daily activities in the store.
• Communicate information to crew and supervisors promptly.
• Support Store Manager with plans for operational and service improvements.
• Assist customers with questions, problems and complaints; promote CVS customer service culture.

Skills

Analytical skills

Deductive reasoning

Communication

Leadership

Flexibility in schedule

Education

High School diploma or equivalent

Tools

Computer skills

Job description

CVS Health is seeking an Operations Manager to join the CVS/pharmacy store management team. You will drive store execution, performance and customer service while building loyalty and leading a productive team under the Store Manager’s supervision.

Responsibilities include overall store management, sales, inventory, staffing, training, development, and financial oversight. This role emphasizes leadership, service, and operational excellence in a fast-paced retail environment.