Store Operations Manager - Elevate Customer Experience

CVS Health; Sparks (NV); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking an Operations Manager for a CVS/pharmacy store. You will support the Store Manager in leading store operations, including sales, inventory, staffing and customer service, while building consumer loyalty and driving performance.

The role emphasizes leadership, supervision and strategic operation, with a path outside of the Retail Management Development Program. A full-time, 40-hour weekly schedule is typical.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Lead others and work effectively with store crews
• Supervise, assign and direct activities of the store’s crew
• Effectively communicate information to store crew and supervisors in an open and timely manner
• Support Store Manager with actions plans for operational and service improvement
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Leadership

Supervision

Influencing skill

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health is seeking an Operations Manager for a CVS/pharmacy store. You will support the Store Manager in leading store operations, including sales, inventory, staffing and customer service, while building consumer loyalty and driving performance.

The role emphasizes leadership, supervision and strategic operation, with a path outside of the Retail Management Development Program. A full-time, 40-hour weekly schedule is typical.