Retail Operations Manager — Health & Customer Service

CVS Health; Jericho (NY); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking an Operations Manager to join the Store Management team to drive store execution, performance and customer loyalty. You will lead a productive team while managing sales, inventory, staffing and financials under the Store Manager's supervision.

The role emphasizes strong leadership, effective communication, and a commitment to safety and quality. This full-time position offers a comprehensive benefits package and flexible scheduling to meet store needs.

Qualifications

• Deductive reasoning and analytical skills
• Advanced communication, leadership and supervision abilities
• Ability to work a full-time flexible schedule including mornings, overnights and weekends

Responsibilities

• Lead store crews and coordinate tasks to ensure smooth operations
• Supervise, assign and direct activities of the store’s crew
• Communicate information openly and timely to staff and supervisors
• Support Store Manager with operational and service improvement plans
• Assist customers with questions, problems and complaints
• Promote CVS customer service culture and standards

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Leadership

Supervision

Influencing

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health is seeking an Operations Manager to join the Store Management team to drive store execution, performance and customer loyalty. You will lead a productive team while managing sales, inventory, staffing and financials under the Store Manager's supervision.

The role emphasizes strong leadership, effective communication, and a commitment to safety and quality. This full-time position offers a comprehensive benefits package and flexible scheduling to meet store needs.