Retail Operations Leader – Health & Customer Experience

CVS Health; Garrettford (PA); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement plan

Wellness programs

Job summary

CVS Health is seeking an Operations Manager to join the Store Management team. The role focuses on driving store execution and performance, building customer loyalty, and leading a productive team under the Store Manager's supervision.

You will lead store crews, manage staffing and development, and support actions plans for operational and service improvements while upholding CVS customer service standards.

Qualifications

• Deductive reasoning and advanced analytical and computer skills required.
• Strong communication, leadership and supervisory abilities.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
• Retail management or supervisory experience preferred.

Responsibilities

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Leadership

Supervision

Flexible schedule

Education

High School Diploma or Equivalent

Job description

CVS Health is seeking an Operations Manager to join the Store Management team. The role focuses on driving store execution and performance, building customer loyalty, and leading a productive team under the Store Manager's supervision.

You will lead store crews, manage staffing and development, and support actions plans for operational and service improvements while upholding CVS customer service standards.