Retail Operations Manager — Coaching & Inventory

Victoria’s Secret & Co.; New York (NY); On-site; USD 59,000 - 76,000; Full time

Job summary

Victoria’s Secret & Co. seeks an Operations Manager to lead store operations, drive inventory accuracy, and ensure consistent execution. You will oversee shipments, replenishment, back-of-house efficiency, and asset protection while supporting floorsets and launches.

The role reports to store leadership and requires coaching of associates, strong ownership, and a focus on customer experience. Ideal candidates bring 3+ years of retail leadership, a hands-on approach, and the ability to manage

Qualifications

• Strong execution and operational excellence in retail settings.
• Experience coaching and developing store teams.
• Proven leadership in high-volume environments.
• Knowledge of inventory control and store readiness.
• Ability to lead floor operations and visual standards.
• Willingness to work nights, weekends, and flexible hours.

Responsibilities

• Drive operational execution to maintain a consistent store environment.
• Oversee shipment, replenishment, and inventory processes.
• Lead back-of-house organization and efficiency initiatives.
• Ensure inventory accuracy and compliance with standards.
• Uphold cleanliness, safety, and asset protection.
• Support floorsets and product launches with coaching.
• Direct reports and team leadership for selling associates.

Skills

Strong execution

Coaching

Leadership

Retail operations

Inventory control

Team building

Job description

Victoria’s Secret & Co. seeks an Operations Manager to lead store operations, drive inventory accuracy, and ensure consistent execution. You will oversee shipments, replenishment, back-of-house efficiency, and asset protection while supporting floorsets and launches.

The role reports to store leadership and requires coaching of associates, strong ownership, and a focus on customer experience. Ideal candidates bring 3+ years of retail leadership, a hands-on approach, and the ability to manage