Retail Operations Lead — Inventory & Store Readiness

Victoria’s Secret & Co.; Springfield (MO); On-site; USD 52,000 - 78,000; Full time

Job summary

Victoria’s Secret & Co. seeks an Operations Manager to lead store operations, driving shipments, replenishment, and inventory to ensure a consistently ready store environment for customers.

Reporting to Store Management, this role requires coaching and developing selling teams, maintaining safety and asset protection standards, and collaborating with cross-functional partners to deliver flawless store performance.

Qualifications

• Experience leading store operations and driving execution.
• Ability to coach and develop store associates and leaders.
• Strong organizational and inventory control skills.

Responsibilities

• Execute shipment, replenishment, and inventory processes.
• Manage back-of-house organization and operational efficiency.
• Maintain inventory accuracy and operational compliance.
• Uphold cleanliness, safety, and asset protection standards.
• Support floorsets and product launches.
• Identify and resolve operational gaps within the store.
• Direct reports, including Selling Associates; lead in high-volume environments.

Skills

Store operations

Inventory management

Leadership

Coaching

Customer experience

Job description

Victoria’s Secret & Co. seeks an Operations Manager to lead store operations, driving shipments, replenishment, and inventory to ensure a consistently ready store environment for customers.

Reporting to Store Management, this role requires coaching and developing selling teams, maintaining safety and asset protection standards, and collaborating with cross-functional partners to deliver flawless store performance.