Retail Operations Leader: Stock & Coaching

Victoria’s Secret & Co.; Boca Raton (FL); On-site; USD 29,000 - 35,000; Full time

Job summary

Victoria's Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

You will manage shipments, maintain inventory accuracy, ensure cleanliness and safety, coach associates, and uphold visual standards while collaborating with cross-functional partners to deliver exceptional customer experiences.

Qualifications

• Passion for Victoria's Secret brand and ability to drive customer satisfaction.
• Strong attention to detail and execution.
• Ability to work in a fast-paced environment.
• Ability to coach in real time.
• 1-2 years retail experience preferred.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks.
• Ability to use technology (headsets, mobile devices, computers).

Responsibilities

• Executes shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy.
• Supports cleanliness, safety, and compliance.
• Identifies and escalates operational issues.
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business.
• Leading and demonstrating company values.
• Coaching & development of associates and leaders.
• Executing Daily Work Force Management actions.
• Maintaining visual merchandising standards.
• Collaborating with cross-functional partners to ensure seamless execution.
• Leading and modeling behaviors that link to leadership competencies.
• Demonstrating and leading company policy and procedures.
• Additional duties as assigned.

Job description

Victoria's Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

You will manage shipments, maintain inventory accuracy, ensure cleanliness and safety, coach associates, and uphold visual standards while collaborating with cross-functional partners to deliver exceptional customer experiences.