Retail Operations Leader — Small Format

Target; California; On-site; USD 34,000 - 59,000; Full time

Job summary

Target is seeking a Small Format Team Leader to ensure guest satisfaction and operational excellence in our smallest format stores. You will be responsible for training and guiding hourly team members, maintaining stock levels, pricing accuracy, and delivering Target's guest experience commitments.

As a frontline leader, you will plan daily workloads, mentor teammates, and drive merchandising and pricing initiatives.

Responsibilities

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensures every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations.
• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.
• Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
• Understand sales goals, plan daily/weekly workload with guidance from direct leader, and execute the same to deliver on department and store sales goals and guest engagement, including planning merchandising, pricing workload, making changes to salesfloor merchandise displays, sales plans and promotions.
• Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team members on expectations to deliver the service standard.
• Enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced and signed on the sales floor.
• Be an expert of operations, accuracy, process and efficiency
• With guidance from your direct leader, manage incoming and outgoing products, maintain stock levels, ensuring inventory accuracy, and executing product arrangement, pricing and promotional signing processes for your assigned department(s).
• Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly priorities set by your direct leader.
• With guidance from your leader, help lead team members in your department(s) in the backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve in accordance to your leader's direction.
• Enable efficient delivery to our guests by leading pick, pack and ship fulfillment work, as applicable for your location.
• Evaluate candidates for open positions and develop a guest-centric team
• Participate in team onboarding and learning.
• With guidance from your direct leader, close knowledge and skill gaps through training and experiences.
• With guidance from your direct leader, establish clear goals and expectations and hold team members accountable to expectations.
• Demonstrate inclusivity by valuing diverse voices a

Job description

Target is seeking a Small Format Team Leader to ensure guest satisfaction and operational excellence in our smallest format stores. You will be responsible for training and guiding hourly team members, maintaining stock levels, pricing accuracy, and delivering Target's guest experience commitments.

As a frontline leader, you will plan daily workloads, mentor teammates, and drive merchandising and pricing initiatives.