Retail Operations Leader: Profit, People, Service

Wawa, Inc; Lexington Park (MD); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Prescription Coverage

401(k) Plan

Education Assistance

Paid Time Off

Job summary

Wawa, Inc. is seeking a results-driven Store Manager to oversee daily store operations in a fast-paced retail environment in Maryland.

You will ensure safety, service, and efficiency while meeting audits, policies, and regulatory requirements, and you will analyze financial reports to drive profitability. Lead a high-performing team through coaching, training, and ongoing feedback; maintain 24/7 coverage with strategic scheduling; respond to customer feedback; and champion company initiatives to

Qualifications

• High School Diploma or GED equivalent.
• Flexible availability for weekends/holidays.
• Proven leadership in fast-paced retail, food service, or fuel environments.
• Ability to coach and develop employees.
• Strong communication and customer service skills.
• Understanding of store finances and their impact on performance.
• Ability to recognize trends and drive change.
• Commitment to safety, audits, policies and regulatory compliance.

Responsibilities

• Oversee daily store operations, ensuring safety, service, and efficiency.
• Review financial reports and execute merchandise and inventory plans.
• Analyze trends, control costs, reduce waste, and manage cash procedures.
• Collaborate with peers to develop action plans and drive results.
• Drive compliance, safety programs, and continuous improvement initiatives.
• Lead and develop a high-performing team through coaching and feedback.
• Ensure 24/7 coverage with strategic scheduling and resource allocation.
• Respond to customer feedback and exceed expectations.

Skills

Leadership

Coaching

Communication

Organization

Problem solving

Financials

Trend analysis

Education

High School Diploma or GED

Job description

Wawa, Inc. is seeking a results-driven Store Manager to oversee daily store operations in a fast-paced retail environment in Maryland.

You will ensure safety, service, and efficiency while meeting audits, policies, and regulatory requirements, and you will analyze financial reports to drive profitability. Lead a high-performing team through coaching, training, and ongoing feedback; maintain 24/7 coverage with strategic scheduling; respond to customer feedback; and champion company initiatives to