Retail Operations Leader: Coach Teams & Elevate Experience

LVMH; Fresno (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing programs

Job summary

Sephora in Fresno is seeking an Operations Leader to drive store efficiency, oversee inventory and merchandising, and coach the team to deliver an exceptional client experience.

The role requires leadership experience in retail operations, strong communication, and ability to manage time and priorities in a fast-paced environment. The position is full-time with scheduled shifts including nights and weekends.

Qualifications

• Minimum 2 years of leadership experience in a retail operations or similar environment.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Motivation to foster a collaborative, accountable team.

Responsibilities

• Lead with impact by overseeing inventory management, replenishment, and order fulfillment to meet standards.
• Drive brand presentation through visual merchandising, promotions, and store maintenance to uphold Sephora's brand and drive sales.
• Support exceptional client experience by partnering with the team to achieve store goals.
• Coach and develop team members to grow and perform, learning operations, selling behaviors, and company initiatives.
• Foster inclusivity and teamwork by promoting an open, empowering culture.

Skills

Leadership

Inventory management

Visual Merchandising

Customer service

Job description

Sephora in Fresno is seeking an Operations Leader to drive store efficiency, oversee inventory and merchandising, and coach the team to deliver an exceptional client experience.

The role requires leadership experience in retail operations, strong communication, and ability to manage time and priorities in a fast-paced environment. The position is full-time with scheduled shifts including nights and weekends.