Retail Operations Leader - Drive Store Excellence

Sephora; Fresno (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Wellbeing benefits

Job summary

Sephora in Fresno is seeking an Operations Leader to drive store efficiency and deliver an exceptional client experience. You will lead the operations team, oversee inventory, merchandising, and workflows to meet daily targets.

The role requires at least 2 years of leadership in retail operations, strong coaching and communication skills, and the ability to lift up to 50 pounds. This is a full-time, hourly position with 30–40 hours per week and a pay range of $26.00–$29.90 per hour.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Strong coaching and development of teams to achieve goals.
• Excellent communication and organizational skills.

Responsibilities

• Oversee inventory management and replenishment to ensure stock accuracy.
• Lead visual merchandising, promotions, and store maintenance to uphold Sephora brand.
• Support client experience and collaborate with team to meet store goals.
• Coach and develop team members, training, performance metrics, and initiatives.
• Promote inclusivity and teamwork, empowering all staff.
• Uphold Sephora standards and safety policies.

Skills

Leadership

Inventory management

Coaching

Visual merchandising

Communication

Time management

Organization

Team development

Tools

POS systems

Job description

Sephora in Fresno is seeking an Operations Leader to drive store efficiency and deliver an exceptional client experience. You will lead the operations team, oversee inventory, merchandising, and workflows to meet daily targets.

The role requires at least 2 years of leadership in retail operations, strong coaching and communication skills, and the ability to lift up to 50 pounds. This is a full-time, hourly position with 30–40 hours per week and a pay range of $26.00–$29.90 per hour.