Retail Operations Leader — Hospitality & Growth

Talbots; Pasadena (CA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Merchandise discount

Referral program

Discounts on travel and shopping

Job summary

Talbots in Pasadena is seeking a store leadership professional to oversee daily operations and coach a team delivering exceptional customer experiences. You will drive sales, manage floor sets and training, ensuring brand standards across all tasks.

The role requires a proactive communicator who can balance operations with selling energy and maintain strong customer relationships. Flexible scheduling and full-time hours apply.

Qualifications

• Experience leading a specialty retail team with emphasis on store operations.
• Customer-focused approach to service and sales growth.
• Strong communication, training and mentoring of team members.
• Ability to adapt in a fast-paced retail environment.

Responsibilities

• Lead the store team to deliver exceptional customer experiences.
• Drive sales performance and service metrics through coaching and coaching tools.
• Plan floor sets, displays, recalls and markdowns to reflect brand standards.
• Partner with manager to oversee operations and scheduling.
• Train staff on brand standards, policies and POS technology.
• Maintain knowledge of products, trends and competitive landscape.

Skills

Retail leadership

Store operations

Visual merchandising

Customer service

Professionalism

Communication

Team coaching

POS/iPad systems

Tools

POS/iPad/handheld systems

Job description

Talbots in Pasadena is seeking a store leadership professional to oversee daily operations and coach a team delivering exceptional customer experiences. You will drive sales, manage floor sets and training, ensuring brand standards across all tasks.

The role requires a proactive communicator who can balance operations with selling energy and maintain strong customer relationships. Flexible scheduling and full-time hours apply.