Retail Operations Leader - Growth, Service & Style

KnitWell Group; Downingtown (Chester County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Growth opportunities

Incentive programs

Benefits package

Merchandise discount

Referral program

Other perks

Job summary

Talbots is seeking an experienced store leader for Store 00420 Brandywine, PA-Downingtown, PA. You will guide operations, coaching a diverse team to deliver exceptional customer experiences and sales performance.

You will manage floor sets, merchandising, and brand standards while ensuring compliance with policies and laws. This full‑time role requires open availability and is based at a premium retail location in Downingtown.

Qualifications

• Two or more years in specialty retail with emphasis on store operations and/or visual merchandising.
• Professional with strong work ethic, integrity and respect for others.
• Customer‑centric mindset to drive sales and service.
• Educator/coach to inspire team associates based on individual strengths.
• Organized and strategic, able to make independent decisions in a fast paced environment.
• Clear communicator of business information and brand initiatives.
• Ambitious, enthusiastic and cooperative in a diverse environment.
• Tech aptitude to navigate POS/iPad/handheld systems.
• Comfortable with ladders, standing long periods and lifting at least 40 lbs.
• Open availability for 40 hours per week, including openings/closings, weekends, and holidays.

Responsibilities

• Create a culture of hospitality and build enduring relationships with customers and internally.
• Provide exceptional service to promote product and brand relationships.
• Achieve sales and service metrics via clientelling, outreach and brand rewards.
• Partner with the Manager to lead the team in all operational areas.
• Plan and lead floor sets, displays, recalls and markdowns.
• Educate and reinforce brand standards and company policies.
• Balance operational and selling energy with proper scheduling and task prioritization.
• Maintain knowledge of fashion trends and business drivers to maximize sales.
• Ensure compliance with company policies and employment laws.
• Develop positive working relationships for a productive environment.

Skills

Leadership

Professionalism

Customer‑centric

Educator/coach

Organized/strategic

Clear communicator

Team collaboration

Tech aptitude (POS/iPad)

Physical stamina

Flexible schedule

40 hrs/week availability

Job description

Talbots is seeking an experienced store leader for Store 00420 Brandywine, PA-Downingtown, PA. You will guide operations, coaching a diverse team to deliver exceptional customer experiences and sales performance.

You will manage floor sets, merchandising, and brand standards while ensuring compliance with policies and laws. This full‑time role requires open availability and is based at a premium retail location in Downingtown.