Retail Operations Leader — Hospitality & Growth

The Talbots LLC; Chester (NJ); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits

Merchandise discount 50%–70%

Referral incentives

Travel discounts

Concert discounts

Job summary

Talbots seeks an experienced store leader for Store 00648 Chester Commons in Chester, NJ. The role focuses on hospitality, frontline leadership, and building lasting customer relationships while guiding a team through daily operations.

You will coach staff, manage scheduling, execute floor sets, and uphold brand standards in a fast-paced environment. The position offers full-time hours, a competitive hourly rate, and employee discounts.

Qualifications

• Experience in specialty retail with emphasis on store operations.
• Strong work ethic, integrity, and respect.
• Customer-centric focus to grow store sales.

Responsibilities

• Create a hospitality culture through exceptional customer experiences.
• Provide meaningful service that promotes the product.
• Achieve sales & service metrics through clientelling and outreach.
• Lead the team with ownership of operations with the Manager.
• Plan floor sets, displays, recalls and markdowns.
• Train and reinforce brand standards and company policies.
• Balance operational needs with selling energy and scheduling.
• Stay informed on fashion trends and business drivers to maximize sales.
• Ensure compliance with employment laws.
• Develop positive working relationships within the team.

Skills

Store operations

Visual merchandising

Customer service

Team leadership

Communication

Job description

Talbots seeks an experienced store leader for Store 00648 Chester Commons in Chester, NJ. The role focuses on hospitality, frontline leadership, and building lasting customer relationships while guiding a team through daily operations.

You will coach staff, manage scheduling, execute floor sets, and uphold brand standards in a fast-paced environment. The position offers full-time hours, a competitive hourly rate, and employee discounts.