Retail Operations Leader: Drive Sales & Service

Ulta Beauty, Inc.; Greenville (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

Ulta Beauty, Inc. is seeking an Operations Manager to lead a store team, drive sales, manage inventory, and ensure exceptional guest service. The role focuses on profitability, scheduling, and compliance while developing talent and maintaining operational excellence.

The OM will oversee the Merchandise Manager and Task Associates, align realignments and planograms, and ensure adherence to company standards and processes across all store operations.

Qualifications

• 2-3+ years of fast-paced retail management experience or equivalent

Responsibilities

• Lead a high-performing team to achieve top-line sales growth and operational goals.
• Manage store operations including planograms, inventory life cycle, and loss prevention.
• Coach and develop associates; conduct performance reviews and succession planning.
• Monitor financial and operational reports to drive improvements.
• Provide exceptional guest service and product demonstrations to drive sales.

Skills

Retail management

Budgeting & payroll

Staff development

Inventory management

Customer service

Leadership

Education

Bachelor’s degree preferred

Tools

POS system

Microsoft Office

Job description

Ulta Beauty, Inc. is seeking an Operations Manager to lead a store team, drive sales, manage inventory, and ensure exceptional guest service. The role focuses on profitability, scheduling, and compliance while developing talent and maintaining operational excellence.

The OM will oversee the Merchandise Manager and Task Associates, align realignments and planograms, and ensure adherence to company standards and processes across all store operations.