Retail Operations Leader: Drive Inventory & Experience

Sephora; Mapleton (UT); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Inclusion & Belonging

Healthcare benefits

Job summary

Sephora in Utah is seeking an Operations Leader to drive store operations, oversee inventory, and coach the team for peak performance. You will manage replenishment, order fulfillment, and merchandising while ensuring Sephora brand standards and exceptional client service.

The role emphasizes leadership, teamwork, and a commitment to operational excellence, with a focus on professional development and inclusivity. A full-time, hourly position supporting peak hours and maintaining store standards.

Qualifications

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Excellent communication and interpersonal skills.
• Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met.
• Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
• Partner with the team to deliver exceptional service and contribute to achieving store goals.
• Guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives.
• Foster inclusivity and teamwork; promote a culture of openness and empowerment.
• Follow company policies and help create a safe and enjoyable shopping experience for all.

Skills

Leadership experience

Coaching

Communication

Time management

Organizational skills

Problem solving

Team motivation

Attention to detail

Interpersonal skills

Retail operations

Job description

Sephora in Utah is seeking an Operations Leader to drive store operations, oversee inventory, and coach the team for peak performance. You will manage replenishment, order fulfillment, and merchandising while ensuring Sephora brand standards and exceptional client service.

The role emphasizes leadership, teamwork, and a commitment to operational excellence, with a focus on professional development and inclusivity. A full-time, hourly position supporting peak hours and maintaining store standards.