Retail Operations Leader: Customer Experience & Logistics

Bob's Discount Furniture; Aurora (IL); Sur place; USD 55 000 - 69 000; Plein temps

Avantages offerts par ce poste

Competitive Benefits: Medical, Dental,

Vision Insurance

401(k) with match

Paid time off and holidays

Employee Discount on Day 1

Résumé du poste

Bob's Discount Furniture is seeking a Retail Assistant Manager to balance leadership on the sales floor with strategic oversight of back-end operations, logistics, and team development. You will support store performance, drive operational goals, and help execute The Bob’s Way in a fast-paced showroom.

The role requires 2–5 years in retail/warehouse management, strong leadership skills, and a focus on customer experience.

Qualifications

• 2–5 years of retail, warehouse, or operations management experience.
• Proven success in team leadership and operational oversight.
• Must be at least 18 years old to be considered for employment with Bob’s

Responsabilités

• Lead on the sales floor and oversee back-end operations, logistics, and team development.
• Support store performance and drive operational goals.
• Execute The Bob’s Way in daily operations.
• Collaborate with cross-functional teams to enhance customer experience.

Connaissances

Leadership

Ops planning

Logistics control

Customer experience

Performance coaching

Conflict resolution

Cross-functional comms

Time management

Formation

Bachelor’s degree or equivalent

Description du poste

Bob's Discount Furniture is seeking a Retail Assistant Manager to balance leadership on the sales floor with strategic oversight of back-end operations, logistics, and team development. You will support store performance, drive operational goals, and help execute The Bob’s Way in a fast-paced showroom.

The role requires 2–5 years in retail/warehouse management, strong leadership skills, and a focus on customer experience.