Retail Operations Leader — Beauty Brand, Flexible FT

Sephora USA, Inc.; Ohio; On-site; USD 33,000 - 38,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing programs

Job summary

Sephora USA, Inc. at Liberty Center, OH seeks an Operations Leader to drive store operations, oversee inventory and merchandising, and coach teammates for an exceptional client experience.

The full-time role requires 2+ years in retail operations leadership, sharp attention to detail, strong communication, and the ability to lift up to 50 pounds. Pay ranges from $24.00 to $27.50 per hour with comprehensive healthcare and wellbeing benefits.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality
• Proven ability to lead, coach, and develop teams to achieve goals
• Strong attention to detail with problem-solving and organizational skills
• Effective time management and prioritization in a dynamic environment
• Excellent communication and interpersonal skills
• Motivation of teams and collaborative culture of accountability
• Physically able to lift up to 50 pounds as needed

Responsibilities

• Lead with impact: oversee inventory management, replenishment, and order fulfillment while meeting standards
• Drive brand presentation: manage visual merchandising, promotions, and store upkeep to drive sales
• Support client experience: partner with team to deliver exceptional service and hit store goals
• Coach and develop: train staff on processes, selling behaviors, metrics, and initiatives
• Foster inclusivity and teamwork: promote a culture of openness and empowerment
• Uphold Sephora standards: follow policies and ensure a safe, enjoyable shopping environment

Skills

Leadership

Coaching

Communication

Team motivation

Time management

Attention to detail

Problem-solving

Job description

Sephora USA, Inc. at Liberty Center, OH seeks an Operations Leader to drive store operations, oversee inventory and merchandising, and coach teammates for an exceptional client experience.

The full-time role requires 2+ years in retail operations leadership, sharp attention to detail, strong communication, and the ability to lift up to 50 pounds. Pay ranges from $24.00 to $27.50 per hour with comprehensive healthcare and wellbeing benefits.