Beauty Retail Operations Leader

LVMH; New York (NY); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Job summary

Sephora at NY-King's Plaza is recruiting an Operations Leader to drive store excellence, oversee the operations team, inventory and merchandising, and coach colleagues toward delivering an exceptional client experience in a fast-paced retail environment.

You will partner with the team to maintain brand standards, lead visual merchandising, support service goals, and foster an inclusive, high-performance culture. This is a full-time, hourly position with pay between $28.00 and $32.00 per hour.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Ability to lead, coach, and develop teams.
• Strong attention to detail and problem-solving skills.
• Excellent communication and interpersonal skills.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Lead with impact by overseeing inventory management, replenishment, order fulfillment, and ensuring operational standards are met.
• Drive brand presentation through visual merchandising, promotions, and store maintenance to uphold Sephora’s brand and drive sales.
• Support client experience by partnering with the team to deliver exceptional service and contribute to store goals.
• Coach and develop teammates to build fulfilling career paths and improve selling behaviors and performance metrics.
• Foster inclusivity and teamwork by promoting a culture of openness and accountability.
• Uphold Sephora standards by following company policies and creating a safe, enjoyable shopping experience.

Skills

Leadership

Team coaching

Customer service

Job description

Sephora at NY-King's Plaza is recruiting an Operations Leader to drive store excellence, oversee the operations team, inventory and merchandising, and coach colleagues toward delivering an exceptional client experience in a fast-paced retail environment.

You will partner with the team to maintain brand standards, lead visual merchandising, support service goals, and foster an inclusive, high-performance culture. This is a full-time, hourly position with pay between $28.00 and $32.00 per hour.