Retail Operations Leader, Assistant Store Manager

Goodwill of the Olympics & Rainier Region; Lakewood (WA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Vision, and Dental insurance

401(k) Retirement Plan

Vacation time

Employee discounts

Job summary

Goodwill of the Olympics & Rainier Region in Lakewood, WA is seeking an Assistant Store Manager to lead retail supervisors and front-line staff. You will drive daily operations, stock management, customer service excellence, and adherence to store policies while collaborating with the Store Manager to meet sales and budget targets.

This role requires strong leadership, organizational skills, and a commitment to Goodwill’s mission.

Qualifications

• High School diploma or GED equivalent
• 3+ years related experience in retail supervision or management
• Exceptional analytical, judgment, decision-making and communications skills
• Superior coaching, leadership and interpersonal skills

Responsibilities

• Supervise retail supervisors and hourly team members to ensure smooth store operations.
• Oversee cash handling, audits, and loss prevention to protect assets.
• Drive sales and customer experience through merchandising, stock control, and effective staffing.
• Assist in payroll, budgeting and reporting while supporting Store Manager objectives

Skills

Leadership

Customer Service

Communication

Analytical Skills

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Goodwill of the Olympics & Rainier Region in Lakewood, WA is seeking an Assistant Store Manager to lead retail supervisors and front-line staff. You will drive daily operations, stock management, customer service excellence, and adherence to store policies while collaborating with the Store Manager to meet sales and budget targets.

This role requires strong leadership, organizational skills, and a commitment to Goodwill’s mission.