Retail Assistant Manager: Lead Store Growth

Evergreen Goodwill; Redmond (WA); Hybrid; USD 62,000 - 68,000; Full time

Job summary

Evergreen Goodwill in Redmond, WA, seeks a Retail Assistant Manager to support retail operations and lead teams to meet financial goals. You will partner with store management to drive sales, optimize inventory, and maintain an excellent customer experience.

The role requires 3+ years of retail leadership, strong communication, and budget awareness, with a commitment to DEI and teamwork. The position is salaried non-exempt with a competitive pay range and full-time schedule.

Qualifications

• High school diploma or equivalent required.
• Retail leadership experience of 3+ years.
• 2+ years leading a sales team in a retail or service environment.
• Experience leading a team in a customer-centric, solutions-based environment.
• Must engage and speak to customers and understand their needs.
• Skilled understanding of budget metrics, P+L; min 1 year.

Responsibilities

• Understand operational metrics; implement plans to achieve goals.
• Discuss the operations and results of the business with fluidity and knowledge.
• Maximize sales through proper stock rotation, merchandising, signage, identification of e-commerce merchandise and inventory levels of new and used goods.
• Assure a continuous flow of product through production support and partnership with inventory and new goods; provide the customer with an excellent assortment.
• Inspire and actively engage in excellent customer service; both internal and external.
• Develop strong working relationships throughout the enterprise; partner effectively.
• Attract, hire, develop, inspire and retain top talent.
• Champion diversity, equity and inclusion; promote the talent and voices of all people.
• Ensure compliance of Seattle Goodwill policies and procedures; People and Culture, Finance, Asset Protection, Finance, Risk and Safety, Customer Service, New Goods, Inventory and Merchandising

Skills

Leadership

Customer engagement

Communication

Problem solving

Budget awareness

Education

High school graduate or equivalency

Tools

Microsoft Office

Job description

Evergreen Goodwill in Redmond, WA, seeks a Retail Assistant Manager to support retail operations and lead teams to meet financial goals. You will partner with store management to drive sales, optimize inventory, and maintain an excellent customer experience.

The role requires 3+ years of retail leadership, strong communication, and budget awareness, with a commitment to DEI and teamwork. The position is salaried non-exempt with a competitive pay range and full-time schedule.