Retail Operations Lead — Guest Experience & Budgets

lululemon; Flagstaff (AZ); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Extended health and dental benefits

Mental health plans

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon is seeking an Assistant Manager, Operations to help lead a busy retail store, ensuring smooth daily operations, accurate scheduling, payroll processing, and adherence to budget and inventory controls.

You will partner with the Store Manager to optimize guest experiences, supervise team members, and execute company initiatives while fostering an inclusive, energetic work environment.

Qualifications

• Must be legally authorized to work in the United States.
• 1 year experience managing business operations and administration, including scheduling and management of designated labor hours and managing projects or processes.
• Experience coordinating payroll and other administrative tasks is a plus.

Responsibilities

• Implement the Store Manager’s Operations vision for the store and cascade to team members.
• Plan and prepare weekly team member schedule according to labor requirements, availability, and budget considerations.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests.
• Review, monitor, and partner with Store Manager to manage the budget and other business data and metrics (e.g., P&L statement, expenses).
• Provide retail floor leadership to team members, including planning retail floor coverage and making decisions to maintain efficiency and effectiveness of retail floor operations.
• Support sell-through management by ensuring accuracy of inventory counts and coordinating labor hours to efficiently receive product deliveries.
• Execute company-level operations-focused directives, projects, and initiatives (e.g., from the SSC).
• Understand and adhere to people safety policies and procedures to maintain a safe work environment.

Skills

Scheduling

Labor hours

Project management

Leadership

Education

High school diploma or equivalent

Bachelor’s degree or equivalent

Job description

lululemon is seeking an Assistant Manager, Operations to help lead a busy retail store, ensuring smooth daily operations, accurate scheduling, payroll processing, and adherence to budget and inventory controls.

You will partner with the Store Manager to optimize guest experiences, supervise team members, and execute company initiatives while fostering an inclusive, energetic work environment.