Store Operations Lead | Customer Experience & Growth

Domino's Pizza; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Domino's Pizza in Austin, TX is seeking an Assistant Manager to lead daily operations, mentor the team, and ensure exceptional customer experiences. You will oversee shift operations, inventory, cash handling, scheduling, and policy adherence.

The role requires strong leadership, communication, and analytical skills to improve profitability and efficiency. You will coordinate with upper management on programs and drive performance in a fast-paced environment with opportunities for growth.

Qualifications

• Minimum 1-2 years of supervisory or team leadership experience
• Previous retail or food service operations experience
• Demonstrated experience with cash handling and financial accountability
• Experience managing and motivating diverse teams
• Experience with staff recruitment and hiring processes

Responsibilities

• Lead, supervise, and mentor team members to ensure performance and policy compliance
• Oversee cost controls, inventory management, and cash handling during shifts
• Maintain adherence to policies and procedures and set a positive example
• Manage staffing schedules for adequate coverage
• Ensure store cleanliness, food safety, and brand standards
• Process and manage paperwork, including inventory and financial records
• Deliver excellent customer service and resolve concerns professionally
• Analyze data to improve profitability and efficiency
• Coordinate marketing initiatives and promotions to drive sales
• Ensure punctuality and attendance of team members
• Train staff on equipment operation, food prep, and service protocols
• Manage food inventory, ordering, and storage to minimize waste
• Collaborate with upper management on new programs and goals
• Adapt to changing priorities and handle multiple tasks under pressure
• Recruit, interview, and onboard new team members
• Monitor performance metrics for improvements

Skills

Leadership

Cost control

Inventory management

Cash handling

Mathematical skills

Communication skills

Multitasking

POS systems

Organizational skills

Team motivation

Education

High school diploma or GED

Management certification or coursework

Tools

Inventory management software

POS systems

Job description

Domino's Pizza in Austin, TX is seeking an Assistant Manager to lead daily operations, mentor the team, and ensure exceptional customer experiences. You will oversee shift operations, inventory, cash handling, scheduling, and policy adherence.

The role requires strong leadership, communication, and analytical skills to improve profitability and efficiency. You will coordinate with upper management on programs and drive performance in a fast-paced environment with opportunities for growth.