Retail Operations Lead: Elevate Guest Experience & Team

Agmgolf; Pinehurst (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Pinehurst, LLC seeks a Retail Operations Manager to oversee the operations side of the Retail Department and direct our retail sales team daily. You will work with golf leadership to develop front-line training, enhancing the guest experience.

Reporting to the Director of Retail, the role requires a Bachelor’s degree and 5+ years in retail operations, with responsibility for budgets, scheduling, and up to 50 employees across multiple locations.

Qualifications

• Bachelor’s degree and 5+ years in retail operations.
• Strong leadership to manage up to 50 employees.
• Experience coordinating POS and sales goals.

Responsibilities

• Oversee day-to-day operations of the retail department.
• Manage 50 employees with 4–5 direct reports.
• Develop training for retail staff and drive sales goals.
• Prepare annual operating budgets and attend operations calls.

Skills

Reading documents

Writing reports

Public speaking

Education

Bachelor’s degree

Retail operations experience 5+ years

Job description

Pinehurst, LLC seeks a Retail Operations Manager to oversee the operations side of the Retail Department and direct our retail sales team daily. You will work with golf leadership to develop front-line training, enhancing the guest experience.

Reporting to the Director of Retail, the role requires a Bachelor’s degree and 5+ years in retail operations, with responsibility for budgets, scheduling, and up to 50 employees across multiple locations.