Assistant Golf Operations Pro-Lead Club & Guest Experience

Pinehurst, LLC.; Pinehurst (NC); On-site; USD 55,000 - 85,000; Full time

Job summary

Pinehurst, LLC is seeking a Golf Operations Manager to lead all aspects of Golf Operations for Courses No.1 through No.5. This role oversees front door, storage, carts, registration, locker room and starter Rangers, ensuring smooth day-to-day functioning.

Candidates should have a bachelor's degree with at least one year of related experience, or an equivalent mix of education and experience, and are encouraged to be in a PGA/PGM program. A strong knowledge of PGA certification is valued.

Qualifications

• Bachelor's degree and a minimum of one year related experience.
• Or an equivalent combination of education and experience.
• Currently attending or has completed a PGA/PGM Program.

Responsibilities

• Assist in supervising the day to day operation of the following areas of Golf Operations; Front Door, Club Storage, Golf Cars, Golf Registration, Locker Room and Starter Rangers.
• Fiscal responsibilities of the area within golf operation that they manage to including revenues, payroll, forecasting, in accordance to financial practices of the Company.
• Assist in producing EP's work schedules.
• Assist in the budgeting process and ensure cost control while ensuring overall quality of major functions in an expanding business.
• Interface with Employees, Members, and Guests on a regular basis.
• Ensure the quality and consistency of the Member and Group Tournaments are executed in a professional manner to meet and exceed the Members and Guest expectations.
• Ensure guest issues and concerns from Members and Guests are promptly handled and followed up with accordingly.
• Work closely with Yield/Tee Time Office to ensure appropriate communication and coordination between Tee Time Office, Golf Group Services, and Golf Shop Registration.
• Assist the Head Golf Pro as directed.
• Maintain Class A certification with the PGA of America or be working towards certification.
• Have a strong working knowledge of in house systems such as Golf Pro/V1, Club Essentials, Golf Genius, TPP, and Timesaver.
• Assist the Pinehurst Golf Academy staff with classes/lessons and private lessons for members and guests.
• Must be aware of surroundings with an understanding of a golf environment. Must have the ability to see and react to the surroundings including errant golf balls and must understand and follow proper golf etiquette while completing tasks.

Job description

Pinehurst, LLC is seeking a Golf Operations Manager to lead all aspects of Golf Operations for Courses No.1 through No.5. This role oversees front door, storage, carts, registration, locker room and starter Rangers, ensuring smooth day-to-day functioning.

Candidates should have a bachelor's degree with at least one year of related experience, or an equivalent mix of education and experience, and are encouraged to be in a PGA/PGM program. A strong knowledge of PGA certification is valued.