Retail Operations Lead - Customer Service & Team Growth

CVS Health; Valparaiso (IN); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking an Operations Manager to join the Store Management team. You will drive store execution, inventory control and customer service to build loyalty and achieve store goals.

Under the Store Manager, you will lead a productive team, plan staffing, supervise duties, and manage finances while upholding safety and quality. This full-time role requires a flexible schedule and a proactive leadership approach.

Qualifications

• Deductive reasoning ability and advanced analytical skills.
• Strong communication, leadership, supervision and influencing skills.
• Ability to work a full-time flexible schedule including early mornings, overnights and weekends.

Responsibilities

• Lead store crew and supervise activities.
• Communicate information openly to staff and supervisors.
• Support Store Manager with action plans for improvements.
• Oversee customer service leadership and resolve issues.
• Manage sales, inventory and staff development.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Leadership

Supervision

Influencing

Education

High School diploma

Job description

CVS Health is seeking an Operations Manager to join the Store Management team. You will drive store execution, inventory control and customer service to build loyalty and achieve store goals.

Under the Store Manager, you will lead a productive team, plan staffing, supervise duties, and manage finances while upholding safety and quality. This full-time role requires a flexible schedule and a proactive leadership approach.