Retail Operations Leader – Health & Customer Service

CVS Health; Bakersfield (CA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health is seeking an Operations Manager to join the Store Management team, driving store execution and performance while fostering customer loyalty and service excellence.

Under the Store Manager's supervision, you will lead a shop floor team, manage scheduling, and support operational improvements. Strong communication and leadership are essential for success in this full-time role.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
• Experience as a retail manager or supervisor

Responsibilities

• Lead others and work effectively with store crews
• Supervise, assign and direct activities of the store’s crew
• Effectively communicate information to store crew and supervisors in an open and timely manner
• Support Store Manager with actions plans for operational and service improvement
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)

Skills

Analytical thinking

Deductive reasoning

Leadership

Communication

Supervision

Education

High school diploma or equivalent

Job description

CVS Health is seeking an Operations Manager to join the Store Management team, driving store execution and performance while fostering customer loyalty and service excellence.

Under the Store Manager's supervision, you will lead a shop floor team, manage scheduling, and support operational improvements. Strong communication and leadership are essential for success in this full-time role.