Retail Operations Lead — Customer Service & Merchandising

JD Sports NA; El Centro (CA); On-site; USD 24,000 - 34,000; Full time

Job summary

Hibbett I City Gear in El Centro, CA is seeking an Assistant Manager to support the Store Manager in achieving store goals and ensuring exceptional customer service. You will be knowledgeable across departments and trained in Store Manager responsibilities.

The role emphasizes supervising store operations, merchandising, scheduling, and staff development, with the store aiming to promote merchandise and services.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Assist with personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.

Skills

Customer service

Interpersonal communication

Teamwork

Retail experience

Job description

Hibbett I City Gear in El Centro, CA is seeking an Assistant Manager to support the Store Manager in achieving store goals and ensuring exceptional customer service. You will be knowledgeable across departments and trained in Store Manager responsibilities.

The role emphasizes supervising store operations, merchandising, scheduling, and staff development, with the store aiming to promote merchandise and services.