Retail Assistant Manager: Lead Store Ops & Service

JD Sports NA; Escondido (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Hibbett I City Gear in Escondido, CA is seeking an Assistant Manager to support store operations and leadership. The role emphasizes outstanding customer service, knowledge of product areas, and ensuring policies are followed.

You may assume Store Manager responsibilities in their absence and help drive profitability. Ideal candidates have 1–3 years in retail customer service, strong communication, and a collaborative, proactive approach to team work and merchandising.

Qualifications

• Experience in a retail environment, preferably footwear and athletic apparel.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Team player with passion for customer service and selling merchandise.

Responsibilities

• Assist Store Manager in operating the store and implementing action plans.
• Assume store responsibilities in Store Manager's absence.
• Provide guidance to employees and customers across departments.
• Ensure inventory awareness, sales statistics, and profitability in all departments.
• Deliver extraordinary customer service and promote store services and merchandise.

Skills

Customer service

Communication

Teamwork

Retail experience

Interpersonal skills

Job description

Hibbett I City Gear in Escondido, CA is seeking an Assistant Manager to support store operations and leadership. The role emphasizes outstanding customer service, knowledge of product areas, and ensuring policies are followed.

You may assume Store Manager responsibilities in their absence and help drive profitability. Ideal candidates have 1–3 years in retail customer service, strong communication, and a collaborative, proactive approach to team work and merchandising.