Retail Operations Lead — Camp Store & Online Shop

The Navigators; Colorado Springs (CO); On-site; USD 38,000 - 52,000; Full time

Job summary

The Navigators seeks a Retail Operations Coordinator to oversee all on-site and online camp store operations for Eagle Lake Camps, ensuring brand standards, strong customer service, and a seamless shopping experience for campers and families.

The role leads seasonal staff, manages purchasing plans, and collaborates with marketing to promote merchandise while driving revenue and mission-aligned outcomes.

Qualifications

• Organized and detail focused with strong multi-location coordination.
• Customer-service minded and responsive in fast-paced environments.
• Sales, marketing, and revenue-minded mindset to grow store performance.

Responsibilities

• Oversee day-to-day operations of all in-person camp store locations plus online store.
• Maintain brand presentation and customer service across locations; recruit and train seasonal staff.
• Manage inventory, purchasing, and vendor relations; negotiate terms and pricing.

Skills

Organized

Service oriented

Creative

Teachable

Independent worker

Sales/marketing mindset

Adaptable

Detail oriented

Driven

Resilient

Humble

Curious

Emotional strength

Job description

The Navigators seeks a Retail Operations Coordinator to oversee all on-site and online camp store operations for Eagle Lake Camps, ensuring brand standards, strong customer service, and a seamless shopping experience for campers and families.

The role leads seasonal staff, manages purchasing plans, and collaborates with marketing to promote merchandise while driving revenue and mission-aligned outcomes.