Eagle Lake Retail Operations Coordinator

The Navigators; Eagle Lake (TX); On-site; USD 27,000 - 43,000; Part time

Benefits offered by this job

Summer housing provided

Job summary

The Navigators seeks a part-time Retail Operations Coordinator to oversee Eagle Lake Camp’s onsite and online store experiences, aligning with our mission and values. The role focuses on merchandise management, pricing, inventory, and vendor relations to sustain ministry work.

Strong organizational skills, POS system experience, and ability to lead seasonal staff during peak season are essential. Housing is provided during summer living at Eagle Lake Camp.

Qualifications

• HS diploma or GED required.
• Bachelor's degree or college coursework/equivalent experience preferred.
• Experience in retail management, merchandising or inventory management preferred.

Responsibilities

• Oversee day-to-day operations of all in-person camp store locations plus the online store.
• Manage end-to-end inventory: purchasing, receiving, stocking, and reconciliation.
• Build seasonal purchasing plans and vendor relationships; negotiate pricing and terms.
• Set pricing and margin targets; drive marketing efforts to promote store merchandise.
• Respond to customer inquiries and coordinate with program/marketing teams on custom items.

Skills

Retail management

Merchandising

Inventory management

POS systems

E-commerce platforms

Vendor relationships

Negotiation

People management

Education

HS diploma or GED

Bachelor's degree preferred

Tools

POS systems

E-commerce platforms

Job description

PRIMARY PURPOSE

The Retail Operations Coordinator shall serve Eagle Lake Camps and fulfill the responsibilities listed below in the spirit of The Navigators calling, values, and purpose: To advance the Gospel of Jesus and His Kingdom into the nations through spiritual generations of laborers living and discipling among the lost. The Retail Operations Coordinator exists to build and manage a retail program that contributes to Eagle Lake's financial sustainability while strengthening the camper and family experience. This role oversees all aspects of onsite and online retail, including merchandise selection, inventory, pricing, merchandising, and sales performance. By offering products that campers and families genuinely want, the retail program creates lasting connections to Eagle Lake, extends the camp experience beyond summer, and generates revenue that supports our mission.

ESSENTIAL FUNCTIONS

Retail Operations Management (35%) Oversee day-to-day operations of all in-person camp store locations plus the online store. Ensure consistent brand presentation, merchandising standards, and customer service across all locations. Recruit, train, and support seasonal staff working store shifts during peak season. Maintain store systems (POS and online storefront) and resolve day-to-day operational issues. Inventory & Purchasing Management (30%) Manage end-to-end inventory: purchasing, receiving, stocking, and reconciliation across all locations. Build seasonal purchasing plans and vendor relationships; negotiate pricing and terms. Track inventory turnover and sell-through by item and location to inform future buys. Coordinate shipping and receiving logistics so merchandise arrives on time ahead of peak season. Marketing & Revenue Growth (15%) Partner with the marketing team to promote camp store merchandise online and on-site. Introduce 2–3 new trending or camper-requested items each season. Sell product specifically targeting Eagle Lake Alumni and Eagle Lake parents. Set pricing and margin targets that support overall camp revenue goals. Analyze sales data to identify best- and worst-performing merchandise and adjust strategy accordingly. Vendor & Stakeholder Liaison (10%) Serve as the primary point of contact for merchandise vendors and apparel/print suppliers. Coordinate custom item design (t-shirts, camp merchandise) with program and marketing teams. Respond to customer inquiries related to store purchases, order issues, and merchandise questions. Ministry Partner Development Responsibilities (5%) Raise personal ministry support in partnership with Eagle Lake's MPD team, consistent with standard Eagle Lake staff expectations. Participate in MPD training and ongoing donor communication and stewardship. Additional Responsibilities (5%) Participate in Navigators on-site learning and development events, Cultural Development and Diversity trainings, or other non-Navigator developmental events as appropriate. Participate in annual processes, such as the organizational Plan and Progress Review (PPR), Engagement Survey, Reaffirmation of the Navigators Code of Conduct, Calling-Core Values-Vision, Statement of Faith, Driver’s Authorization, and other releases as required. Submit time worked on a weekly basis through the Workday Time Tracking system. Other job-related duties as assigned.

MINIMUM AND PREFERRED QUALIFICATIONS

Spiritual: Belief in and adherence to the Statement of Faith and Mission of The Navigators. Commitment to Eagle Lake's Purpose, Core Values, and Brand Promise, and willingness to abide by the Eagle Lake Relational Covenant. Experience: Retail management, merchandising or inventory management preferred. Technical Knowledge & Skills: Strong organizational skills with experience managing budgets and purchasing plans. Working knowledge of point-of-sale (POS) systems and basic e-commerce platforms. Communication & Leadership: Strong vendor relationship and negotiation skills. Experience working managing people both in person and remote. Ministry Partner Development: Willingness to raise personal ministry support (35% of total annual salary). Education: HS diploma or GED equivalent required. Bachelor's degree or college coursework/equivalent experience preferred.

Location: Primarily located at The Navigators Headquarters in Colorado Springs, CO. During summer season, must be willing to live at Eagle Lake Camp in Woodland Park, CO. Housing will be provided while living at Eagle Lake Camp for the summer season (designated time frame TBD). Hours: Part-time (20-29 hours a week) Compensation Range: $19.85 - $31.05 per hour

The Navigators is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. The Navigators does not discriminate based on race, color, national origin, sex, age, disability, veteran status, or any other status protected by law or regulation.

At The Navigators, our passion is, "To know Christ, make Him known, and help others do the same". Since 1933, we've developed disciples by sharing the gospel, studying the Bible, and praying together— face-to-face and person-by-person, in an approach we call "Life-to-Life discipleship." By meeting people where they are on their personal faith journey, Life-to-Life discipleship builds authentic relationships that help people grow into a deeper relationship with Christ and open the door for the Holy Spirit in all aspects of their lives. The Navigators is a multi-faceted organization that includes Business Ministries, Missions, and Ministry Support. The Navigators' Business Ministries include Glen Eyrie, Eagle Lake, and NavPress. The Missions of The Navigators include Collegiate, Disciplemakers for Life, Encore, International Student Ministries, Military, Nations Within, and World Missions. Our Ministry Support areas include the International Office and US Headquarters. If you share this passion for Life-to-Life discipleship and you're searching for a career where your own calling echoes the voices of the people around you, we would love for you to join our team!