Retail Operations Lead

Areas USA, Inc; Austin (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Employee Assistance Program

Paid time off

Company holidays

401k with company match

Discount programs for travel and.ent

Meal program

Bonus eligible

Job summary

Hunter Super Techs - TurnPoint in Austin, TX is seeking a Retail Manager to support the Unit General Manager by overseeing daily retail operations, ensuring exceptional service, and upholding company standards and culture.

You will supervise staff, manage opening/closing procedures, monitor merchandising, handle training, and assist in achieving financial and customer service goals while complying with safety guidelines.

Qualifications

• Minimum High School Diploma, some college preferred.
• 1-2 years retail management experience.
• Excellent communication skills.
• Strong organizational skills.
• Strong customer service skills.
• Must be able to adapt to a diverse workforce.
• Ability to assist leadership team in reaching organizational objectives and goals.
• Basic understanding of P&L goals for the location including labor, sales, and cost of goods.

Responsibilities

• Understand completely all policies, procedures, standards, specifications, guidelines, and training programs for the retail concept.
• Check quality standards upon delivery of merchandise and store supplies.
• Assist in the ordering of retail supplies including merchandise, display materials, store supplies and packaging materials.
• Resolve customer complaints about product quality or service through company standards.
• Maintain store presentation standards.
• Monitor actions of staff and customers to ensure that health and safety standards are followed in adherence to state and local guidelines.
• Follow proper record keeping adhering to Areas standards.
• Assist in the preparation of all required paperwork, including forms, reports, and schedules in an organized and timely manner.
• Arrange for maintenance and repair of equipment and fixtures (as needed).
• Maintain opening and closing procedures and security standards.
• Advises concept manager to the performance of associates.
• Ensure all employees are following the company dress code guidelines.
• Monitor merchandise presentation and sales methods to ensure compliance with brand and company specification and standards.
• Perform any other duties as assigned by supervisor.

Skills

Retail management

Communication

Organizational skills

Customer service

Adaptability

Leadership support

P&L basics

Education

High School diploma

Some college

Job description

Hunter Super Techs - TurnPoint in Austin, TX is seeking a Retail Manager to support the Unit General Manager by overseeing daily retail operations, ensuring exceptional service, and upholding company standards and culture.

You will supervise staff, manage opening/closing procedures, monitor merchandising, handle training, and assist in achieving financial and customer service goals while complying with safety guidelines.